Ethics and compliance

We understand that our reputation is judged by how we act. This is why our core values emphasise the importance of doing business with integrity and taking responsibility to do what is right and ethical at all times. These values underpin the Etihad Airways Code of Business Conduct and are central to how we interact with our customers and suppliers.

To ensure our continued compliance with our Code of Business Conduct, Etihad’s Ethics Line is designed to allow employees, customers, members of the public and other stakeholders to raise concerns and report potential breaches of our values.

(Please note that the Ethics Line is not for customer complaints or general enquires. These should instead be channelled through our feedback channel where they will be dealt with by a member of our Guest Affairs team)

Ethics Line

UK Modern Slavery Act

The 2015 UK Modern Slavery Act requires companies operating in the UK to publish a statement describing the steps they've taken to prevent slavery and human trafficking from taking place in their operations and supply chains. You can read our statement on the Etihad Aviation Group website.