Travel Guard for Etihad Airways provides full protection and peace of mind when you’re travelling, with 24/7 support and assistance around the world.

For peace of mind and protection, we always recommend you purchase travel insurance before your trip. You'll have the option to add travel insurance when you book your flight at

Travel Guard is provided by subsidiaries and affiliates of AIG.

Travel with peace of mind

Whether you’re travelling for business or leisure, Travel Guard is available for residents of Australia, Bahrain, France, Germany, Greece, Ireland, Italy, Kuwait, Switzerland, Thailand (English, Thai), the UAE and the UK.

Simply select your country of residence to download your policy. We recommend that you download and print the policy wording, and keep it safe in case you need it.

Your policy

Claims and assistance

Need to make a claim or have questions about your policy? Speak to an agent now.


To submit claim, get in touch with an agent in the country where you purchased your travel insurance.




Operating Hours 
(Local hours)

AIG Australia Limited 


AIG Australia
P.O. Box 9933
Melbourne VIC 3001


Online claims lodgement:

Claims email address:


Takaful International Co,

P.O. Box: 3230, Manama - Bahrain

Phone: +971 4 509 6111



AIG Europe S.A

26, Esperidon Str. 2001 Strovolos, Cyprus

Phone: +357 22 699999
Fax: +357 22 699700


AIG Europe Limited France Branch

Tour CB21, 16 place de l’Iris 92040, Paris
La Defense Cedex - France

Phone: +33 149 02 42 22

Email: Declarations.A&

9 AM – 5 PM

AIG Europe S.A

Direktion für Deutschland 
Schadenabteilung Consumer Lines 
Neue Mainzer Straße 46-50 
60311 Frankfurt am Main, Deutschland

Phone: +49(0) 7131-186 263


9 AM – 5 PM

AIG Greece S.A. Representation of Insurance Companies


119 Kifissias Av., 151 24 Maroussi, Athens, Greece 

Phone: +30 210 81 27 600



AIG Europe S.A – General Representative for Italy

Rappresentanza Generale per l’Italia
Via della Chiusa, 2 
20123 Milano, Italy

Phone: +39 02 91 483 100


9 AM – 5 PM

AIG MEA Limited (Kuwait Branch)

5th floor, Al-Kharafi Tower, Osama Bin Monkiz Street
Area 7, Al-Qubla, Kuwait City, Kuwait office

Phone: +961 1 990127

8 AM – 5PM
Sunday to Thursday

AIG Europe S.A. Luxembourg, Opfikon Branch Establishment located in Switzerland


Opfikon Branch
Sägereistrasse 29  CH-8152 Glattbrugg, Switzerland

Phone: +41 43 333 37 66
Fax: +41 43 333 37 99


9 AM – 5 PM

New Hampshire Insurance Company 


12thA and 21st  – 23rd Floor, Siam Tower, 989 Rama I Road, Patumwan, Bangkok Thailand 10330

Phone: +66 2 649 1999


8.30AM – 5PM

Monday  to Friday

United Arab Emirates
American Home Assurance Company (Dubai Br.)

The H Hotel - Complex, Trade Center First, 27th Floor, PO Box: 40569, Dubai, UAE

Telephone number: +971 4 5096111


8 AM – 5PM
Sunday to Thursday


AIG Europe S.A. (Ireland Branch)
30 North Wall Quay, International Financial Services Centre, Dublin 1, Ireland

Phone: +353 1 208 1400



United Kingdom
American International Group UK Limited 

Unit 21, Cecil Pashley Way, Shoreham Airport, Shoreham by Sea, West Sussex BN43 5FF

Phone: 0330 123 3126



Terms and conditions

Data disclosure

By entering into this contract of Insurance, the Named Insured consents to the Company processing data relating to the Named Insured for providing insurance products and services, legal, administrative and management purposes and in particular to the processing of any sensitive personal data relating to the Named Insured.

The Named Insured consents to the Company making such information available to third parties including but not limited to any Group Company, those who provide products or services to the Insurer or any Group Company, and regulatory authorities, within and outside the Named Insured's country of domicile.