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Cookie policy

We use cookies to distinguish you from other users of our website. Understanding how you use our website helps us to provide you with the best experience possible and make changes to improve our site in the future.

We use cookies in accordance with the laws that apply to the jurisdiction where you are visiting our website from. However, you can always opt out of cookies.

This policy gives you clear and relevant information about why and how we store and use cookies. It does not govern the collection and use of information from etihadguest.com.

You’ll find a detailed list of cookies which are used by our website here. Please visit our privacy policy to find out how we process personal data or how to contact us.

What is a cookie?

A cookie is a small file of letters and numbers that are placed on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.

Key concepts

First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (e.g., cookies placed by www.etihad.com).

 

Third-party cookies: are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.

 

Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

 

Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

You can choose which cookies to block through your browser settings.  However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

 

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as permitted by the applicable laws and your preferences. 

Internet browsers allow you to change your cookie settings and delete them. These settings are usually found in the 'options' or 'preferences' menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the 'Help' option in your internet browser for more details.

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari

Once you have given us your consent to the use of cookies, we shall store a cookie on your computer or device to remember this for next time. Your consent will expire in six to 12 months depending on where you are located. You can withdraw your consent at any time by clicking “Cookie Settings” in the footer of our website. If you would like to find out when you gave us your consent, contact us. You can also find further information about deleting or blocking cookies here. 

1. Strictly necessary cookies

Strictly necessary cookies let you move around the website and use essential features like secure areas and shopping baskets. Without these cookies, services you have asked for cannot be provided. These cookies do not gather any information about you that could be used for marketing or remembering where you've been on the internet.

We use strictly necessary cookies to:

  • Remember information you have entered on order forms when you navigate to different pages during a web browser session
  • Remember the goods and services you ordered when you get to the checkout page
  • Identify you as being logged in to our website
  • Make sure you connect to the right service on our website when we make any changes to the way the website works
  • Route you to specific applications of a service or specific servers
  • Allow certain security features of our website to function properly
  • Enable us to comply with legal requirements, for instance, showing texts in certain languages where required by law

Accepting these cookies is a condition of using the website, so if you prevent these cookies we can't guarantee your use of our website or how the security on our website will perform during your visit.

 

2. Performance cookies      

Performance cookies collect information about how you use our website (for instance, which pages you visit and if you experience any errors). These cookies do not collect any information that could identify you and are only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is.

We use performance cookies for:

  • Web analytics: to provide statistics on how our website is used
  • Ad response rates: to see how effective our advertisements are, including those pointing to our sites
  • Affiliate tracking: to provide feedback on an anonymous basis to partners that one of our visitors also visited their website – this can include details of any products purchased
  • Error management: to help us improve the website by measuring any errors that occur
  • Testing designs: to test different designs of our website

Some of these cookies are managed by third parties, and you may refer to the third parties' own website privacy notifications for further information.

If you prevent these cookies, we cannot guarantee how our site will perform for you.

 

3. Functional cookies

Functionality cookies are used to provide services or to remember settings to improve your visit.

We use functionality cookies to:

  • Remember settings you've applied, such as layout, text size, preferences and colours
  • Remember if we've already asked you if you want to fill in a survey
  • Show you when you're logged in to the website

Some of these cookies are managed by third parties, and you may refer to the third parties' own website privacy notifications for further information.

 

4. Targeting cookies

Targeting cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. They can be also used by other companies to build profiles and to show you more relevant advertisements. Third parties provide these services in return for recognising that you have visited our website.

We use targeting cookies to:

  • Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites
  • Provide advertising agencies with information on your visit so that they can present you with advertisements in which you may be interested, including advertisements about our group or affiliate companies and other Etihad brands such as Etihad Cargo, Etihad Holidays and Etihad Guest and our partners
  • If the device used to access our website is being shared with several people, the person viewing advertising content might not be the person who visited our website
  • All of these cookies are managed by third parties, and you may refer to the third parties' own website privacy notifications for further information

If you disable or block these cookies, we cannot guarantee how our site will perform. 

You can choose which cookies to block through your browser settings.  However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

 

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as permitted by the applicable laws and your preferences. 

HostCookie NameDescriptionLifespanCategoryCookie Type
www.etihad.comASP.NET_EPSessionIdASP.Net_SessionId is a cookie which is used to identify the users session on the server. The session being an area on the server which can be used to store data in between http requests. When a user browses to the website, a unique session ID will be associated with the user to keep track of any information that is stored for that session. This information is stored on the Web Server (known as storing information in session) and is identified via a GUID. The GUID is stored in the Cookie (known as the ASP.NET_SessionID) and is essential for any ASP.NET website to function correctly. If nothing is put in the session however, no cookie will be sent to the browser so this cookie will only be created when it is needed.SessionStrictly NecessaryFirst Party
etihad.coms_cc

Adobe Site Catalyst cookie, determines whether cookies are enabled in the browser.

This cookie is set and read by the JavaScript code to determine if cookies are enabled (simply set to "True")

SessionStrictly NecessaryFirst Party
flights.etihad.com__cfduid

The __cfduid cookie helps Cloudflare detect malicious visitors to our Customers’ websites and minimizes blocking legitimate users. It may be placed on the devices of our customers' End Users to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It is necessary for supporting Cloudflare's security features.

The __cfduid cookie collects and anonymizes End User IP addresses using a one-way hash of certain values so they cannot be personally identified.

The __cfduid cookie does not:

allow for cross-site tracking,

follow users from site to site by merging various __cfduid identifiers into a profile, or

correspond to any user ID in a Customer’s web application.

Generally, Cloudflare keeps user-level data (including the IP address of a requester) for less than 24 hours for domains in the Free, Pro and Business plans, and up to seven (7) days for Enterprise domains that have enabled Cloudflare Logs (formerly Enterprise LogShare or ELS). There may be exceptions with IP addresses that have triggered security alerts. You can find more information about what Cloudflare logs in this blog post.

30 daysStrictly NecessaryFirst Party
careers.etihad.comJSESSIONIDGeneral purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server.SessionStrictly NecessaryFirst Party
www.etihad.comakacd_PR1AKAMAI cookie used for phased release Cloudlet. The Phased Release Cloudlet lets you define a percentage of your visitors and direct them to a different experience or origin while maintaining visitor stickiness.SessionStrictly NecessaryFirst Party
www.etihad.comNSC_qh_xxx_qse_
fujibe_dpn
This cookie name is associated with the Netscaler load balancing service from Citrix. This is a pattern type cookie with the root being NSC_ and the rest of the name being a unique encrypted alpha numeric identifier for the virtual server it originated from. The cookie is used to ensure traffic and user data is routed to the correct locations where a site is hosted on multiple servers, so that the end user has a consistent experience.10 minutesStrictly NecessaryFirst Party
www.etihad.comakavpau_VP1AKAMAI cookie used to visitor prioritization CloudLet. The Visitor Prioritization Cloudlet is an easy way to provide a branded, user-friendly waiting room experience that helps ensure your application delivery servers do not become overloaded by providing granular control of Internet traffic accessing your resources.SessionStrictly NecessaryFirst Party
rmk-map-22.jobs2web.comJSESSIONIDGeneral purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the serverSessionStrictly NecessaryThird Party
cloudflareinsights.com__cfduid

The __cfduid cookie helps Cloudflare detect malicious visitors to our Customers’ websites and minimizes blocking legitimate users. It may be placed on the devices of our customers' End Users to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It is necessary for supporting Cloudflare's security features.

The __cfduid cookie collects and anonymizes End User IP addresses using a one-way hash of certain values so they cannot be personally identified.

The __cfduid cookie does not:

allow for cross-site tracking,

follow users from site to site by merging various __cfduid identifiers into a profile, or

correspond to any user ID in a Customer’s web application.

Generally, Cloudflare keeps user-level data (including the IP address of a requester) for less than 24 hours for domains in the Free, Pro and Business plans, and up to seven (7) days for Enterprise domains that have enabled Cloudflare Logs (formerly Enterprise LogShare or ELS). There may be exceptions with IP addresses that have triggered security alerts. You can find more information about what Cloudflare logs in this blog post.

30 daysStrictly NecessaryThird Party
rmk-map-22.jobs2web.comBIGipServer~net_973554f7_
e638_4995_a21e_
40bb32e3d0cf~lb_
24cdc18e-ab53-4d5e-8478-4cad99cd1cba~pool_
53cb0e9c-3269-405f-b6aa-d9fb7f5e52d9
This cookie name is associated with the BIG-IP product suite from company F5. Usually associated with managing sessions on load balanced servers, to ensure user requests are routed consistently to the correct server. The common root is BIGipServer most commonly followed by a domain name, usually the one that it is hosted on, but not always.SessionStrictly NecessaryThird Party
airtrfx.com__cfduid

The __cfduid cookie helps Cloudflare detect malicious visitors to our Customers’ websites and minimizes blocking legitimate users. It may be placed on the devices of our customers' End Users to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It is necessary for supporting Cloudflare's security features.

The __cfduid cookie collects and anonymizes End User IP addresses using a one-way hash of certain values so they cannot be personally identified.

The __cfduid cookie does not:

allow for cross-site tracking,

follow users from site to site by merging various __cfduid identifiers into a profile, or

correspond to any user ID in a Customer’s web application.

Generally, Cloudflare keeps user-level data (including the IP address of a requester) for less than 24 hours for domains in the Free, Pro and Business plans, and up to seven (7) days for Enterprise domains that have enabled Cloudflare Logs (formerly Enterprise LogShare or ELS). There may be exceptions with IP addresses that have triggered security alerts. You can find more information about what Cloudflare logs in this blog post.

30 daysStrictly NecessaryThird Party
jtdwjcwq6f4wp4ce.com__cfduid

The __cfduid cookie helps Cloudflare detect malicious visitors to our Customers’ websites and minimizes blocking legitimate users. It may be placed on the devices of our customers' End Users to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It is necessary for supporting Cloudflare's security features.

The __cfduid cookie collects and anonymizes End User IP addresses using a one-way hash of certain values so they cannot be personally identified.

The __cfduid cookie does not:

allow for cross-site tracking,

follow users from site to site by merging various __cfduid identifiers into a profile, or

correspond to any user ID in a Customer’s web application.

Generally, Cloudflare keeps user-level data (including the IP address of a requester) for less than 24 hours for domains in the Free, Pro and Business plans, and up to seven (7) days for Enterprise domains that have enabled Cloudflare Logs (formerly Enterprise LogShare or ELS). There may be exce

30 daysStrictly NecessaryThird Party
etihad.commetrika_enabledYandex Analytics - Used to collect information about user’s characteristics, his behavior on website pages, targeted and other actions50 minPerformanceFirst Party
etihad.commboxCookie set by Adobe SiteCatalyst analytics software - used for measuring the performance of page content using A/B split testing31 minutesPerformanceFirst Party
etihad.coms_sq

Adobe Site Catalyst cookie, stores information about the previous link clicked within the site.

This cookie is set and read by the JavaScript code when the ClickMap functionality or the Activity Map functionality are enabled; it contains information about the previous link that was clicked on by the user

SessionPerformanceFirst Party
etihad.com_ym_metrika_enabledYandex Analytics - Used to collect information about user’s characteristics, his behavior on website pages, targeted and other actionsa few secondsPerformanceFirst Party
etihad.com_gid

This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google.  It appears to store and update a unique value for each page visited. This cookie is responsible for tracking user behavior. The analytics.js library accomplishes this via the Client ID field, a unique, randomly generated string that gets stored in the browsers cookies, so subsequent visits to the same site can be associated with the same user. This cookies store other randomly generated ids and campaign information about the user.

Link to Google's site explaining more about this cookie https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Google's overview of privacy and safeguarding data is available here https://support.google.com/analytics/answer/6004245

26 hr 51 min 19 secPerformanceFirst Party
etihad.coms_ptcAdobe Analytics cookie used to track how quickly website pages are loading.SessionPerformanceFirst Party
etihad.com_ym_isadYandex Analytics - This Cookie determines whether a User has ad-blockers20 hrPerformanceFirst Party
etihad.com_ym_visorc_56279608Yandex - Used to collect information about user’s characteristics, his behavior on website pages, targeted and other actionsa few secondsPerformanceFirst Party
flights.etihad.com_ga

This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.  

Link to Google's site explaining more about this cookie https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Google's overview of privacy and safeguarding data is available here https://support.google.com/analytics/answer/6004245

730 daysPerformanceFirst Party
flights.etihad.com_gid

This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google.  It appears to store and update a unique value for each page visited. To count and track page views.

 

Link to Google's site explaining more about this cookie https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

 

Google's overview of privacy and safeguarding data is available here https://support.google.com/analytics/answer/6004245

27 hr 22 min 30 secPerformanceFirst Party
etihad.coms_intcmpAdobe Analytics - These cookies are used by Adobe Analytics to measure and optimize user behavior on our websites30 daysPerformanceFirst Party
etihad.com_gclxxxx

Google conversion tracking cookie. Conversion linker tags are used to help tags measure click data so that conversions are measured effectively. Deploy a conversion linker tag on any page where visitors may land after they click an ad or promotion.

Link to Google's site explaining more about this cookie https://policies.google.com/technologies/cookies?hl=en-US

90 daysPerformanceFirst Party
www.etihad.comADRUMAppDynamics, browser performance management tool uses this cookies to collect web performance data and IP addresses.SessionPerformanceFirst Party
etihad.com_ym_dYandex Analytics - To store first visit of the site.365 daysPerformanceFirst Party
etihad.coms_ecid

Adobe Analytics - This cookie is set by the customer's domain after the AMCV cookie is set by the client. The purpose of this cookie is to allow persistent ID tracking in the 1 party state and is used as a reference ID if the AMCV cookie has expired.

Contains a copy of the Experience Cloud ID (ECID) or MID. The MID is stored in a key-value pair that follows this syntax, s_ecid=MCMID

734 days 1 hr 38 min 11 secPerformanceFirst Party
flights.etihad.com_gat_UA-This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.1 minPerformanceFirst Party
etihad.comAAMC_etihadairways_0

AEM/Adobe Analytics

Identifies the region where the visitors profile resides.

cross region data synchronisation is not real time and can take up to 24 hours.

184 days 3 hr 9 min 45 secPerformanceFirst Party
etihad.coms_ppvl

This cookie is set by Adobe Analytics to store information on the percentage of the page displayed to the end user.

Contains information about the current page and entry page to the website.

SessionPerformanceFirst Party
etihad.comrmStoreAffiliate Network - Holds configuration for conversion code and stores affiliate and search click IDs on client domaina few secondsPerformanceFirst Party
etihad.comAMCV_15BD401053DAEC
4A0A490D4C%40AdobeOrg
This is a pattern type cookie name associated with Adobe Marketing Cloud. It stores a unique visitor identifier, and uses an organisation identifier to allow a company to track users across their domains and services. Creates a visitor ID logging a unique visitor across Adobe services.730 daysPerformanceFirst Party
etihad.coms_fid

This cookie name is associated with the analytics service provided by Adobe's Site Catalyst product suite. It is a new cookie introduced in 2013 as a 'fallback' visitor identifier where the s_vi cookie normally used for this purpose is blocked. It contains a randomly generated, unique id.

This cookie is used to identify a unique visitor if the standard s_vi cookie is unavailable due to third-party cookie restrictions. Not used for implementations that use first-party cookies.

Fallback unique visitor ID time/date stamp

730 daysPerformanceFirst Party
etihad.comADRUMAppDynamics -  browser performance management tool uses this cookies to collect web performance data and IP addresses.SessionPerformanceFirst Party
etihad.com_ym_mp2_substs_
56279608
Yandex Analytics - Used to collect information about user’s characteristics, his behavior on website pages, targeted and other actions50 minPerformanceFirst Party
etihad.com_ym_uidYandex Analytics - Used to collect information about user’s characteristics, his behavior on website pages, targeted and other actions365 daysPerformanceFirst Party
etihad.com_gat_UA-This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.1 minPerformanceFirst Party
etihad.com_ga

This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.   Used by Google’s web analytics service. Helps analyse the use of the website.

https://policies.google.com/technologies/cookies?hl=en-US

730 daysPerformanceFirst Party
etihad.com_gat

This cookie name is associated with Google Universal Analytics. It is used to throttle the request rate - limiting the collection of data on high traffic sites. _gat cookie is used for throttling analytics requests to limit requests being sent from your browser to Google services.

Link to Google's site explaining more about this cookie https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Google's overview of privacy and safeguarding data is available here https://support.google.com/analytics/answer/6004245

1 minPerformanceFirst Party
etihad.coms_visit

This cookie name is associated with the analytics service provided by Adobe's Site Catalyst product suite. It is used to determine when a new visit is starting.

It contains unique visitor ID time/date stamp

730 days 17 hr 35 min 19 secPerformanceFirst Party
etihad.comAMCVS_15BD401053DAEC
4A0A490D4C%40AdobeOrg
This is a pattern type cookie name associated with Adobe Marketing Cloud. It stores a unique visitor identifier, and uses an organisation identifier. Creates a visitor ID logging a unique visitor across Adobe services.SessionPerformanceFirst Party
etihad.com_ym_metrika_enabled_
56279608
Yandex Analytics - Used to collect information about user’s characteristics, his behavior on website pages, targeted and other actionsa few secondsPerformanceFirst Party
etihad.coms_ppv

Adobe Site Catalyst cookie.

This cookie temporarily stores the previous page name. Diverse functionality tracks only on the next page, like clickmap and percentage page viewed. these need the value of the previous page to facilitate the correlation with the correct page.

SessionPerformanceFirst Party
youtube.comVISITOR_INFO1_LIVEThis cookie is used as a unique identifier to track viewing of videos. To estimate bandwidth251 days 7 min 11 secPerformanceThird Party
yandex.md__ym_zz_testYandex analytics - Used to collect information about user’s characteristics, his behavior on website pages, targeted and other actions90 daysPerformanceThird Party
intljs.rmtag.comictsAffiliate Network - The original date the cookie was set. The initials stand for Initial Cookie Time Stamp. The value does not change once set. It is used to report when cookies disappear due to Safari's ITP technology. Full details on this cookie can be found in Rakuten's Cookie Policy https://rakutenadvertising.com/en-uk/legal-notices/cookie-policy/. 365 daysPerformanceThird Party
bing.comMUIDThis domain is owned by Mircosoft - it is the site for the search engine Bing. Microsoft Advertising uses the Microsoft User Identifier (MUID) to help count valid clicks.410 days 2 hr 39 min 42 secPerformanceThird Party
yandex.md__ym_zz_zzYandex analytics - Used to collect information about user’s characteristics, his behavior on website pages, targeted and other actions90 daysPerformanceThird Party
yandex.ruiYandex Analytics - Used to collect information about user’s characteristics, his behavior on website pages, targeted and other actions3650 daysPerformanceThird Party
yandex.ruyandexuidYandex - Web analytics file containing a unique identifier assigned to each browser to track user interaction with the website3650 daysPerformanceThird Party
mc.yandex.ruyabs-sidThis domain is owned by Yandex, Russian search engine.  The MC sub-domain is accociated with their web analytics service.SessionPerformanceThird Party
yandex.ruymex

This domain is owned by Yandex, Russian search engine.

Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.

365 daysPerformanceThird Party
etihad.comEtihad.com_AEM_
SiteEdition
AEM - Stores the site edition2 daysFunctionalFirst Party
google.comNIDThe NID cookie contains a unique ID used to remember your preferences and other information, such as your preferred language, how many search results you prefer to have shown on a results page (for example, 10 or 20), and whether you want to have Google’s SafeSearch filter turned on.183 daysFunctionalThird Party
etihad.com_uetvidGoogle Tag Manager - To store and track visits across websites.16 days 6 hrTargetingFirst Party
etihad.com_fbpUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. This is used to distinguish and keep track of unique users.90 daysTargetingFirst Party
flights.etihad.comaam_uuidAdobe Audience Manager -  data management platform uses these cookies to assign a unique ID when users visits a website. 30 days 17 hr 1 min 16 secTargetingFirst Party
etihad.com_uetsidThis cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. 1 dayTargetingFirst Party
etihad.comaam_uuidAdobe Audience Manager -  data management platform uses these cookies to assign a unique ID when users visits a website. 30 days 17 hr 1 min 16 secTargetingFirst Party
www.facebook.com This domain is owned by Facebook, which is the world's largest social networking service.  As a third party host provider, it mostly collects data on the interests of users via widgets such as the 'Like' button found on many websites.  This is used to serve targeted advertising to its users when logged into its services.  In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies.SessionTargetingThird Party
linkedin.comlangThis domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.SessionTargetingThird Party
intljs.rmtag.comrmuidAffiliate Network - Rakuten Marketing master identifier, 36 character unique GUID used on Rakuten Advertising domains. More details of the cookie policy from the vendor https://rakutenadvertising.com/en-uk/legal-notices/cookie-policy/. 365 daysTargetingThird Party
linksynergy.comrmuidRakuten Marketing master identifier, 36 character unique GUID.Full details of the cookie policy from the vendor https://rakutenadvertising.com/en-uk/legal-notices/cookie-policy/365 daysTargetingThird Party
demdex.netdemdexThis cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc.184 days 21hr 1 min 29 secTargetingThird Party
dpm.demdex.netdpmThis domain is owned by Adobe Audience Manager. The main business activity is online profiling for targeted marketing.180 daysTargetingThird Party
ads.linkedin.comlangThis domain is owned by LinkedIn, the business networking platform. This sub-domain is connected with LinkedIn's marketing services that enable website owners to gain insight into types of users on their site based on LinkedIn profile data, to improve targeting. Remember a user's language setting.SessionTargetingThird Party
twitter.compersonalization_id

This domain is owned by Twitter. The main business activity is: Social Networking Services.  Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting.

This cookie is set due to Twitter integration and sharing capabilities for the social media.

730 daysTargetingThird Party
everesttech.neteverest_g_v2This domain is owned by Adobe. The main business activity is: Advertising730 daysTargetingThird Party
youtube.comGPSYouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.a few secondsTargetingThird Party
linkedin.comUserMatchHistoryThis domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain. LinkedIn Ads ID syncing.30 daysTargetingThird Party
linkedin.comlidcThis domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain. To optimize data center selection.1 dayTargetingThird Party
doubleclick.netIDE

This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange

These cookies set by a third party (DoubleClick) and are used for serving targeted advertisements that

are relevant to you across the web. Targeted advertisements may be displayed to you across the web based on your

previous visits to this website or about a topic you have expressed an interest in while browsing our site. In addition, these cookies measure the conversion rate of ads presented to the user. 

708 days 2 hr 47 min 48 secTargetingThird Party
www.linkedin.combscookie

This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.

Used for saving the state of 2FA of a logged in user

731 daysTargetingThird Party
doubleclick.nettest_cookie

This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange

These cookies set by a third party (DoubleClick) and are used for serving targeted advertisements that

are relevant to you across the web. Targeted advertisements may be displayed to you across the web based on your

previous visits to this website or about a topic you have expressed an interest in while browsing our site. In addition, these cookies measure the conversion rate of ads presented to the user. 

a few secondsTargetingThird Party
dc-storm.comrmuidThis domain is owned by DC Storm, which provides third party analaytics, tracking and tag management solutions.365 daysTargetingThird Party
youtube.comGPSYouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. To store location data.a few secondsTargetingThird Party
adsrvr.orgTDCPMThis domain is owned by TheTradeDesk. The main business activity is: Ad Serving Platform365 daysTargetingThird Party
youtube.comYSCYouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.SessionTargetingThird Party
linkedin.comlissc

This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.

 

Used to ensure there is correct SameSite attribute for all cookies in that browser 

365 daysTargetingThird Party
demdex.netdextp

This domain is owned by Adobe - Audience Manager.

The main business activity is: Online profiling for targeted marketing. Audience Manager sets this cookie to record the last time it made a data synchronization call.

180 daysTargetingThird Party
everesttech.neteverest_session_v2This domain is owned by Adobe. The main business activity is: AdvertisingSessionTargetingThird Party
facebook.comfr

Contains browser and user unique ID combination, used for targeted advertising. 

To enable ad delivery or re-targeting.

90 daysTargetingThird Party
linkedin.combcookieThis domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.731 daysTargetingThird Party
www.etihad.commf_recordingRulesMouseflow - The cookie contains information about the current session. The cookie is deleted when the session ends, meaning when the user leaves the website.SessionPerformanceFirst Party
etihad.comcheckThis cookies helps to determine whether a visitor supports cookies. If not supported, Target will not enter user in activities. This gets set at every page load and indicates whether a browser supports targeting. SessionTargetingFirst Party
etihad.comstc115172Affiliate Network - Stores website user ID, traffic source IDs, page view and order count on client domain.365 daysPerformanceFirst Party
etihad.coms_pageName_cookie

  

Stores the page name of the current page nad server name to enable us to understand how our website is used. This cookie is set on your browser when you visit any page on our website.

30 minPerformanceFirst Party
etihad.comscSiteEditionThis cookie is used to enable the correct language version of the website.SessionPerformanceFirst Party
etihad.coms_srvThe cookie stores page name of the current page and server information. These are used to help us understand how our website is used. It is set on your browser when you visit any page of our website.50 minPerformanceFirst Party
etihadairways.tt.omtrdc.netmboxPCAdobe Test and Target - Third-party tracking is important for advertising and targeting use cases in Target and in Adobe Audience Manager (AAM). Third-party tracking requires cross-site scripting techniques. Target uses two cookies, “mboxSession” and “mboxPC” set in the clientcode.tt.omtrd.net domain.732 daysTargetingThird Party
assets.adobedtm.comcheckThis cookies helps to determine whether a visitor's browser supports cookies. If not supported, Target will not enter user in activities. This cookie is set on every page load. It only stores information whether cookies can be used or not.a few secondsTargetingThird Party
etihadairways.tt.omtrdc.netmboxSessionAdobe Test & Target - Third-party tracking is important for advertising and targeting use cases in Target and in Adobe Audience Manager (AAM). Third-party tracking requires cross-site scripting techniques. Target uses two cookies, “mboxSession” and “mboxPC” set in the clientcode.tt.omtrd.net domain.31 minutesTargetingThird Party
cdn.mouseflow.commf_recordingRulesMouseflow - This cookie establishes whether the user is a returning or first time visitor. a few secondsPerformanceThird Party
www.etihad.comaka_cd_failover_PR1

 

AKAMAI cookie used for phased release Cloudlet. This cookie is used to prevent the website from becoming unavailable. It stores a unique random value for the session and prevents you from being redirected to a server which is overloaded or unavailable. The cookie is dropped with every pageload.

SessionStrictly NecessaryFirst Party
www.etihad.comakavpwr_VP1AKAMAI cookie used to visitor prioritization CloudLet. This allows us to handle high load events by slowing down traffic to the website. It stores a unique random value and allows load balancing to occur correctly. The cookie is dropped with every pageload.SessionStrictly NecessaryFirst Party
sc-static.netX-ABThis cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site.1 dayPerformanceThird Party
etihad.com_ga_G21M2QMYH2Used to distinguish users by Google Analytics – third-party analytics cookies: google analytics for statistical purposes. Type of data processed: IP addresses. To maximize the privacy of users / visitors, we use the “masking IP” feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user / visitor before any type of processing is performed, making in fact the analyzed Purpose: to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics.730 daysPerformanceFirst Party
etihad.com_ym_mp2_track_
56279608
Yandex Analytics - Used to collect information about user’s characteristics, his behavior on website pages, targeted and other actionsa few hoursPerformanceFirst Party
snapchat.comsc_atCookie associated with embedding content from Snapchat.390 daysPerformanceThird Party
etihad.com_scidCookie associated with Snapchat. Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates realtime bidding for advertisers.396 daysPerformanceFirst Party
etihad.com_gat_gtag_xxxxxxxxxx
xxxxxxxxxxxxxxxxx
Google Analyticsa few secondsTargetingFirst Party
linkedin.comAnalyticsSyncHistoryThis domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.30 daysTargetingThird Party
demdex.net_dp

This domain is owned by Adobe - Audience Manager.

The main business activity is: Online profiling for targeted marketing

a few secondsTargetingThird Party
etihad.combd4tPrivacyStores the consent setting / privacy configuration set for a user. SessionPerformanceFirst Party
etihad.combd4ti

Stores a unique identifier which we use to identify users across the site for our services

Please, note that you will, in some cases, find 2 cookies named "bd4ti". One represents the UserID for the specific site and the other one is a Global UserID, that we use when cross domain services are necessary i.e Connecting users between Etihad site and Etihad Guest site for example.

17 yearsPerformanceFirst Party
etihad.combd4ti

Stores a unique identifier which we use to identify users across the site for our services

Please, note that you will, in some cases, find 2 cookies named "bd4ti". One represents the UserID for the specific site and the other one is a Global UserID, that we use when cross domain services are necessary i.e Connecting users between Etihad site and Etihad Guest site for example.

17 yearsPerformanceFirst Party
etihad.combm_szAkamai Bot Manager cookie which helps to protect against malicious website attacksa few secondsStrictly NecessaryFirst Party
etihad.comak_bmscAkamai Bot Manager cookie which helps to protect against malicious website attacksa few secondsStrictly NecessaryFirst Party
etihad.com_abckAkamai Bot Manager cookie which helps to protect against malicious website attacks1 yearStrictly NecessaryFirst Party
etihad.comak_bmscAkamai Bot Manager cookie which helps to protect against malicious website attacksa few secondsStrictly NecessaryFirst Party
etihad.combm_miAkamai Bot Manager cookie which helps to protect against malicious website attacksa few secondsStrictly NecessaryFirst Party
flights.etihad.com__cfruidCookie associated with sites using CloudFlare, used to identify trusted web traffic.SessionStrictly NecessaryFirst Party
etihad.combm_svAkamai Bot Manager cookie which helps to protect against malicious website attacksa few secondsStrictly NecessaryFirst Party
etihad.combm_miAkamai Bot Manager cookie which helps to protect against malicious website attacksa few secondsStrictly NecessaryFirst Party
etihad.com_ga_4Z7XTPJ9ZT

This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.  

Link to Google's site explaining more about this cookie https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Google's overview of privacy and safeguarding data is available here https://support.google.com/analytics/answer/6004245

730 daysPerformanceFirst Party
etihad.com_ga_WZSKX51Y0L

This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.  

Link to Google's site explaining more about this cookie https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Google's overview of privacy and safeguarding data is available here https://support.google.com/analytics/answer/6004245

730PerformanceFirst Party
etihad.com_schnSnapchat cookiea few secondsTargetingFirst Party
etihad.comcustomer-ffp-hashthis is a secure cookie that contains the hash of Guest's FFP and is used by the JavaScript to detect if Guest has an active session. It is also valid for 1 year and is accessible by front end and back end.1 YearStrictly NecessaryFirst Party
etihad.comonejwtthis is a secure, http only cookie that is used to authenticate the guest at the backend. It contains a JWT token, and it is valid for 1 up to 1 year, but cookie is removed when the guest logs out1 YearStrictly NecessaryFirst Party
www.tiktok.com 

This cookie tracks website visits and visits to particular pages along with relevant flight-specific data such as origin/destination and booking value in order to target, report on and improve advertising efficiency on TikTok. TikTok's privacy policy and data terms can be found below: https://www.tiktok.com/legal/privacy-policy-row

https://ads.tiktok.com/i18n/official/policy/business-products-terms

90 daysTargetingThird Party
www.twitter.com This cookie tracks website visits and visits to particular pages along with relevant flight-specific data such as origin/destination and booking value in order to target, report on and improve advertising efficiency on Twitter. Twitter's privacy policy and ad policies can be found below:
https://twitter.com/en/privacy, https://business.twitter.com/en/help/ads-policies.html
90 daysTargetingThird Party
media.netvvvThe cookie is dropped to assign a unique visitor ID for the user across the network. This is used to retarget the user based on actions on the advertiser site and also used for frequency capping. It collects user agent, traffic source, ip address and flight details (routes, cabin class etc.) to personalize advertisements. This data will be shared with PERFORMMEDIA.COM, INC. You can find their policy here. You can opt-out from perform media cookies here.InfiniteTargetingThird Party
media.netdntBased on the do not track setting in the conversion pixel the dnt cookie value is set to true or false. If the dnt cookie is set to true the visitor ID cookie (vvv) is not created. i.e. User tracking is disabled on the advertiser website. This data will be shared with PERFORMMEDIA.COM, INC. You can find their policy here. You can opt-out from perform media cookies here.InfiniteTargetingThird Party
media.netv2|59f6181c-16b1-46b9-b252-2d67125a7f01This cookie is dropped on website visitors sourced via a Performmedia Ad. It stores the Click ID that uniquely identies a click on the Perform Ad network. The click ID is sourced from the referrer firing the script. It is used to attribute conversions to Ad Clicks thereby allowing Perform to run autobidded performance campaigns. It collects user agent, traffic source and ip address to personalize advertisements. This data will be shared with PERFORMMEDIA.COM, INC. You can find their policy here. You can opt-out from perform media cookies here.30 DaysPerformanceThird Party
digital.etihad.comaddBookingHolds information relating to your frequent flyer account (Frequent Number, PNR & Surname) for the purpose of allowing you to associate that to a bookingSessionStrictly NecessaryFirst Party
.etihad.comey-sso-prod-ssg-clientHolds information of the app name (SSG) and user's frequent flyer number for the purpose of offering you a seamless single sign-on (SSO) experience.SessionStrictly NecessaryFirst Party
.etihad.comey-sso-prod-clientHolds your frequent flyer number, to allow us to identify if your login session already exists for your current browser for the purpose of offering you a seamless single sign-on (SSO) experience.SessionStrictly NecessaryFirst Party
.etihad.comcustomer-ffp-hashHolds your frequent flyer number, to allow us to identify if your login session already exists for your current browser for the purpose of offering you a seamless single sign-on (SSO) experience.SessionStrictly NecessaryFirst Party
.etihad.comey-sso-prod-cms-clientHolds your frequent flyer number, to allow us to identify if your login session already exists for your current browser for the purpose of offering you a seamless single sign-on (SSO) experience.SessionStrictly NecessaryFirst Party
.etihad.comey-sso-prod-cms-one-jwtHolds your frequent flyer number, to allow us to identify if your login session already exists for your current browser for the purpose of offering you a seamless single sign-on (SSO) experience.SessionStrictly NecessaryFirst Party
.etihad.comonejwtHolds your frequent flyer number, to allow us to identify if your login session already exists for your current browser for the purpose of offering you a seamless single sign-on (SSO) experience.SessionStrictly NecessaryFirst Party
www.etihad.comresumeBookingHolds information about bookings you have started (such as iinerary, type, etc) but not completed. This is only set from the point of selecting both legs of the flight, for the purpose of allowing you to resume your booking later if required14 daysFunctionalFirst Party
.etihad.comqc-walletHolds Etihad Credit wallet information in encrypted format, to support the associated login feature20minsStrictly NecessaryFirst Party
.etihad.comqc-wallet-clientIndicates if you have logged-into the Etihad Credit feature20minsStrictly NecessaryFirst Party
digital.etihad.comd13dc6f89cec220643
024cdc894dfb51
Load Balancing cookie belonging to the IT Infrastructure that runs our website. This allows us to offer you a reliable experience across the website. SessionStrictly NecessaryFirst Party
digital.etihad.comprxCookieLoad Balancing cookie belonging to the IT Infrastructure that runs our website. This allows us to offer you a reliable experience across the website. SessionStrictly NecessaryFirst Party

digital.etihad.com

+

api-des.etihad.com

incap_ses_*

Session Cookie belonging to the Imperva Website Protection platform.

Used to relate HTTP requests to a specific visit.

SessionStrictly NecessaryFirst Party

digital.etihad.com

+

api-des.etihad.com

visid_incap_*

Long-lived Cookie belonging to the Imperva Website Protection platform

Used to relate sessions to a specific visitor's device.

12 MonthsStrictly NecessaryFirst Party

digital.etihad.com

+

api-des.etihad.com

nlbi_*General purpose platform session cookie, used by sites that utilise Imperva Website Protection platform. Used to maintain an anonymised user session by the server.SessionStrictly NecessaryFirst Party
.digital.etihad.comreese84

Short-lived Cookie belonging to the Imperva Website Protection platform

Persists the token used to grant access to protected endpoints.

5 MinutesStrictly NecessaryFirst Party
.digital.etihad.comreese84-resubmit-token

Short-lived Cookie belonging to the Imperva Website Protection platform

Persists the token used to grant access to protected endpoints.

60 SecondsStrictly NecessaryFirst Party
digital.etihad.com___utmv*

Short-lived Cookie belonging to the Imperva Website Protection platform

Used for testing internet client behaviour.

15 MinutesStrictly NecessaryFirst Party
www.etihad.comemcidAnonymous 9-character unique alphanumeric user identifier (Example: F-gH72k0d7x). EveryMundo sets and accesses its own cookie on the domains where EveryMundo technology is used.400 daysPerformanceFirst Party
www.etihad.com__cfruid"__cfruid" (Cloudflare Ray ID Cookie): This cookie is used to uniquely identify an anonymous visitor to a website and is associated with Cloudflare's security functionality. Cloudflare uses a unique identifier called Ray ID to track incoming and outgoing HTTP requests and to identify and mitigate potential security threats, such as DDoS attacks.Persistent (Expires after 30 days)Strictly NecessaryFirst Party
www.etihad.com_cf_bm"_cf_bm" (Cloudflare Browser Monitoring Cookie): This cookie is also associated with Cloudflare's protection and security measures. It is used to monitor web traffic and distinguish legitimate visitors from malicious bots. Additionally, the "_cf_bm" cookie is used to store certain settings and preferences of the visitor's browser session.30 MinutesStrictly NecessaryFirst Party

https://track.connect.travel
audience.com/

tansel_EYThis cookie is used for enhancing the user experience when coming to the airline website using a MetaConnect deeplink.PersistentStrictly necessaryThird party cookie

https://track.connect.travel
audience.com/

hid_EYThis cookie is used to correlate the bookings that happened from a MetaConnect deeplink. It is essential for billing purposes.PersistentStrictly necessaryThird party cookie