Flight status

Track a flight or check its status up to two days in advance

Latest travel updates

Etihad Airways deeply regrets to confirm that flight EY1234 from Athens (ATH) to Abu Dhabi (AUH) was involved in an accident at Al Ain International Airport (AAN) earlier today. 22 fatalities have been confirmed.

 

The aircraft, an Airbus A320, was travelling to Abu Dhabi with 119 passengers and six crew members on board.

 

Etihad’s emergency response team has been activated in Abu Dhabi. The airline is working with the relevant authorities and emergency services to support survivors and the families and friends of those on board.

 

Antonoaldo Neves, Group Chief Executive Officer, Etihad Aviation Group, said: “On behalf of everyone at Etihad Airways, I extend my deepest condolences to the families and friends of those who have lost their lives, and my thoughts are with everyone affected by this accident.

 

“Our immediate priority is to support those affected. We have mobilised trained teams to provide assistance to survivors and to the families of those on board, and we have established a dedicated passenger information line.

 

“We are working closely with the relevant authorities and have dispatched specialist staff to the scene to assist in every way possible.”

 

Etihad has established a passenger information call centre for the families and friends of those on board flight EY1234.

 

The toll-free number within the UAE is 800 22 22. Those calling from outside the UAE should call +971 800 22 22.

 

Etihad Airways will provide further information as soon as it is confirmed. Updates will also be posted on etihad.com.

Etihad Airways flight EY542 from Istanbul Airport (IST) to Zayed International Airport (AUH) on 21 October has been delayed due to Operational Reason.

 

We apologise for the delay and our teams are doing their best to help you on your journey.

 

If you are booked on this flight, please check your contact details are up to date by visiting etihad.com/contactme . This will ensure we can update you via SMS or email with the latest flight information.

 

If you need to make changes to your booking or have a question, we're here to help. Visit Contact us - Etihad Airways for our local phone numbers, live chat and social media accounts.

 

The safety and comfort of our guests and crew is our number one priority. We apologise for the inconvenience to your travel plans.

Etihad Airways flights EY898 from Abu Dhabi Zayed International Airport (AUH) to Taipei Taoyuan International Airport (TPE), scheduled on the 22 October have been delayed due to Super Typhoon 29W (Champi) .

 

Subsequently, the return flight EY899 from Taipei Taoyuan International Airport (TPE) to Abu Dhabi Zayed International Airport (AUH) scheduled on 23 October will also be delayed.

 

Etihad Airways is monitoring the situation and will provide continuous updates.

 

If you are booked on one of these flights, please check your contact details are up to date by visiting etihad.com/contactme . This will ensure we can update you via SMS or email with the latest flight information.

 

If you need to make changes to your booking or have a question, we're here to help. Visit Contact us - Etihad Airways for our local phone numbers, live chat and social media accounts.

 

The safety and comfort of our guests and crew is our number one priority. We apologise for any inconvenience that this may cause to your travel plans.

Frequently asked questions

Here’s a description of each flight status:

  • Departed: The flight has left its point of origin.

  • Delayed: We’re expecting this flight to depart later than planned. The original departure time will be crossed out, and the new departure and arrival times will be in red.

  • Scheduled: We’re expecting this flight to depart as planned.

  • On time: Shown on the day of travel, this indicates the flight is operating at the planned time.  

  • Arrived: This flight has landed on time.

  • Arrived late: This flight landed later than scheduled. The planned arrival time will be crossed out, and the actual arrival time will be in red.

  • Awaiting response: Information for this flight is yet to be updated. Please check again later.

If both of your flights are operated by Etihad, we’ll manage this for you, so there’s nothing you need to do. We’ll rebook your connecting flight and you’ll be able to view the amended details at etihad.com/manage.    

 

If your connecting flight is operated by another airline, please contact them for assistance. 

 

For all Etihad flights, please ensure your contact details are up to date at etihad.com/manage so that we can alert you of any changes to your trip.

It is rare that Etihad flights are cancelled, and we apologise for the inconvenience. 

 You’ll receive an email letting you know what options are available to you next. If you have a connecting flight, options for rebooking your entire itinerary will be provided.     

 If your flight is cancelled more than three days in advance, you’ll find alternative flight options at etihad.com/manage. For cancellations from two days before departure, our team will actively assist you in rebooking your flight.

 Always ensure your contact details are up to date at etihad.com/manage so that we can contact you about changes to your flight.

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