Our complimentary chauffeur and coach services are a reliable and convenient way to get you to and from Zayed International Airport quickly and easily. Or if you’re flying to any of our other worldwide destinations, we’ve partnered with Sixt to make arranging an airport transfer simple.
Use our Etihad Chauffeur service to and from Zayed International Airport, anywhere in the UAE. Complimentary if you’re flying in The Residence or First Class, or on a Business Class Comfort or Deluxe fare.
Use our free shuttle services to transfer between Zayed International Airport and Dubai or Al Ain. All of our Etihad Shuttle buses are air-conditioned, comfortable and feature onboard entertainment.
We’ve partnered with Sixt to offer fast and reliable transfer services worldwide. To amend an existing Sixt reservation, contact Ride-reservations@sixt.com or +49 30 340440440.
If you’ve booked a transfer with Sixt, you’ll find more information in the frequently asked questions below. For anything else, please contact Sixt by emailing Ride-reservations@sixt.com or call +49 30 340440440.
After you've completed your airport transfer reservation, you will receive a confirmation of your transfer arrangements directly from Sixt. They will base this on the information you provide when you make your booking.
The driver will be waiting for you at the Arrivals Meeting point at the airport, holding a board with the name provided on the booking. The exact meeting point will be specified within your confirmation voucher from Sixt. You should also expect to receive a call, text message and/or email to reconfirm your pick-up details.
Sixt will track your flight in real-time and will meet you at the airport as your plane lands.
Yes. All infants (0-2yrs) and children (3-11yrs) must be included in the reservation to ensure the appropriate vehicle and space is provided. Both local and national laws regarding the use of child seats for infants and children vary from country to country. However, Sixt is able to guarantee pre-booked child seats in the majority of destinations, and this option is available as part of the airport transfer reservation process. If this option does not show in the reservation process, or you have a specific request, please contact Sixt.
Cancellations can be made until the day of your transfer. Changes need to be made a minimum of three days prior to travel. Please contact Sixt if you need to change or cancel your transfer.
For all questions or requests with regard to your transfer, the team at Sixt are available 24 hours a day, 7 days a week to assist you. Please contact Sixt directly for more information.
In case of any change or cancellation to your flight schedule, please contact Sixt, who will be able to help you.
Here are the contact details for Sixt
Customer care support email address: ride@sixt.com
Local phone numbers:
