Whether you’re flying with us soon or picking someone up from the airport, use this page to find real-time information about an upcoming Etihad Airways flight. You can track a flight or check its status up to two days in advance.
If you’re flying with one of our partner airlines, check their website for more flight information.
Track the real-time status of an Etihad Airways flight up to two days in advance. To search using a flight number, please use numbers only and exclude the letters EY. For flights operated by any of our partner airlines, please check their website.
Enter your flight details below to see up-to-date information about an upcoming trip or make changes to an existing booking. You can also manage your flight through the Etihad Airways app.
From here, you can also update your contact details to make sure you receive real-time flight updates.
Etihad Airways flight E395 from Colombo Bandaranaike International Airport (CMB) to Abu Dhabi Zayed International Airport (AUH) on 03 September returned to Colombo shortly after take-off due to a bird strike.
We apologise for the disruption caused by this event, and our teams are doing their best to assist you with your travel arrangements.
If you have a question, we’re here to help. Visit Contact us - Etihad Airways for our local phone numbers, live chat and social media accounts.
The safety and comfort of our guests and crew is our number one priority. We apologise for any disruption to your travel plans.
Read a description for each flight status below:
If both of your flights are operated by Etihad, we’ll manage this for you, so there’s nothing you need to do. We’ll rebook your connecting flight and you’ll be able to view the amended details at etihad.com/manage.
If your connecting flight is operated by another airline, please contact them for assistance.
For all Etihad flights, please ensure your contact details are up to date at Manage your booking so that we can alert you of any changes to your trip.
You may be eligible for a refund, subject to certain conditions. If your flight has been delayed, we’ll email you with the options available to you, including whether you’re eligible for a refund.
It is rare that Etihad Airways flights are cancelled, and we apologise for the inconvenience.
You’ll receive an email letting you know what options are available to you next. If you have a connecting flight, options for rebooking your entire itinerary will be provided.
If your flight is cancelled more than three days in advance, you’ll find alternative flight options at etihad.com/manage. For cancellations from two days before departure, our team will actively assist you in rebooking your flight.
Always ensure your contact details are up to date at etihad.com/manage so that we can contact you about changes to your flight.
If you’re flying in Business or First Class on an Etihad-operated flight from Abu Dhabi, you’re invited to use our airport lounge in Zayed International Airport for free. You may also be eligible to use the lounge for free depending on the benefits you select as part of your Etihad Guest Tier Status.
Alternatively, you can pay to use our lounges whilst you wait for your flight. Access is subject to availability on the day.
You may be eligible to a refund, subject to certain conditions. If your flight has been delayed, we’ll email you with the options available to you, including whether you’re eligible for a refund.
We will always try to accommodate you in a similar seat. If you’ve paid for a particular type of seat (for example, an Extra legroom seat), and we're unable to reserve a similar seat for you, you’re entitled to a refund.
In the event of flight disruptions or changes, please contact us to change your hotel reservation.
If your flight has been cancelled and you’ve paid for a stopover with Etihad Airways, you will be eligible for a refund.
Log in to Manage your booking or add your trip to the Etihad Airways app to view your full trip itinerary and the status of your flight. Ensure your contact details are up to date to receive real-time flight updates.
Head to one of our service desks at the airport to let us know your bags haven’t. We’ll give you a Property Irregularity Report (PIR), which you’ll need to track your bags, organise a delivery or make a claim in the future.
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As an Etihad Guest member, you'll get free access to our onboard Wi-Fi Chat package, so you can message your family and friends from the sky and let them know when you'll arrive. Not a member yet?
Zayed International Airport is located close to Khalifa City A, about 30 minutes from the city centre of Abu Dhabi. There are 1,500 long-term parking spaces and over 3,000 short-term parking spaces. And if you’re dropping someone off or picking them up, you can do so from directly outside the terminal building.
